Benjamin Moore Reviews

Extremely poor quality bathroom paint. It is sticky and looks very messy. I’ve tried to talk to Benjamin Moore about it and they just said I need to wipe it after every shower…what?! That doesn’t make any sense. There is clearly a fault but they are refusing to refund me and saying the paint is performing as it should…Poor quality paint and company customer service for a higher price.

I recently spent £180 on two tins of paint (gasp) to decorate my daughter’s small bedroom. It took five (ideally needed six but I’d lost the will to live by this point) coats of paint to cover a very innocuous sky blue.

I contacted customer service and was told, simply, I should have applied the paint five times as thick. I explained how ridiculously messy it would have been to try and slather such a thick layer of paint on ie drips down the wall, splatters of paint off the roller and I’m pretty sure they’re guaranteed ‘1-2 hours drying time’ would have been out the window.

Terrible, uninterested customer service with no concerns with customers satisfaction.

Terrible coverage and hugely overpriced.

The sign of a good company is how they deal with customers when things go wrong. Thought I had ordered tin of standard black exterior paint. Checked the order form. All seemed correct. Placed order. Interior paint arrived They were not interested in helping me in anyway. This is standard black - nothing unusual. Once they had my money - that was it. Apparently the SKU number (whatever that is) is the one you need to check for on the order form to differentiate between paints. This is printed at the end of the order nowhere near the paint name or number which are identical. Nowhere on the order confirmation does is state 'interior or exterior' Very misleading. Cannot vouch for the quality of their paint. If you must buy from this company just be aware they will be inflexible and unhelpful if anything goes wrong. Really poor when you're selling top price range paints. Lots of other companies out there to choose from.

I bought Razzle dazzle scuff x in Oct 21. It was stored in the house for when I had time to decorate. When I stirred it, it had all these big globules in it of dried paint. It cost £85 for the tin. I contacted customer service and they didn’t help as it was longer than 7 days since I bought it. The colour of the paint is very vibrant but full coverage takes 3 coats. Bit costly for what it is.

I went to the showroom in Fulham and met Leo who is possibly the most charming knowledgeable guy I've ever met, just an absolute sweetheart to deal with and really knows his stuff. I've been in paint paralysis for a year, obsessed, I've had files of so many saved photos and inspirations but just could not seem to find the right colour. As a designer and artist, I am supposed to be good at this stuff! but with tricky natural light changing colours, and 2 expensive paint jobs later, I was still unhappy with the look and literally going insane torn between various farrow and ball colours.. none of which looked right, and after spending a small fortune and endless hours only to find they looked dreary, or simply far too twee. I knew the' feel' of what I wanted, Coco Chanel's suite at The Ritz, but just did not know how to get there, after trying the obvious black and white and creams, with too many furniture pieces of clashing colours, old walls and paint mess, I was tearing my hair our ...It turns out OWL GRAY which was Leo's suggestion is the absolute bomb for making anything look Paris sophisticated, luxury and clean without being cold ..it has the perfect combination of blue and red undertones and goes with everything. I used the sample on walls with the colour trim that Leo suggested .. holy moly! finally perfection. This paint is a cinch to use (unlike farrow and ball )and goes on smoothly and dries in seconds, it makes the uneven old walls look immaculate, the samples are so generous that I was able to see what it would look like on every wall of a pretty massive room. It is going to look stunning. I'm ordering right now. Thank you, Benjamin Moore, you are the best, and you really need to make Leo your creative director, he is absolutely fantastic.

Really poor service I accidentally double ordered because I thought my first order hadn’t gone through. That was my fault but I Messaged same day to cancel but they said it was too late. I offered to return at my expense unopened but answer was no as they claim they never sell this colour so couldn’t resell even though it’s a top colour on their website and designer magazines ! and they’ve been selling it or it would appear not selling it for years! I guess they can’t be doing as well as they make out although at their prices it doesn’t surprise me. Very haughty attitude too. Apparently the customer is always wrong. I won’t be buying from them again

Brilliant from ordering to 48 hour delivery,excellent coverage,high gloss finish and like painting with liquid silk,by far the best finish with a water based paint and after only 2 days has dried with an almost scratchproof surface.

Brilliant from ordering to 48 hour delivery,excellent coverage,high gloss finish and like painting with liquid silk,by far the best finish with a water based paint and after only 2 days has dried with an almost scratchproof surface.

I find Benjamin Moore paint fantastic to work with used since 2015
Colours have a real depth of colour aura my favourite
Advance beautiful finish for woodwork
Colour accurate from colour sample to purchase of paint per gallon I have checked in store with Benjamin Moore
No lumps string or colour tint under tin lid
From a professional painting company point of view quality products to work with
Jason webb professional painter